minds, metaphors and (ethical) manipulation
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It’s All About You And Me
about 3 months ago - 1 comment
Here’s something I bet you never realised. Apparently, the pronouns you use can reveal your personality. Not only that, but your use of pronouns changes depending on how stressed you are, or where you’re sitting in the hierarchy of your social group – among other factors. That’s the amazing claim by James Pennebaker in his
Your Problem With Solutions
about 5 months ago - No comments
Have you ever been explaining to someone how they can solve their problem… when you realise their eyes have glazed over? They’re not listening. Your plan is probably brilliant. After all, you have all the knowledge, the experience, the qualifications to provide the perfect solution. But no matter how excellent it is, it’s just not
Leveraging the Unconscious Mind
about 7 months ago - 1 comment
At least 95 per cent of “thinking” occurs outside our conscious awareness. All kinds of things are going on in our bodies, and in the shadows of our brains, that we’ll never become aware of. And this unconscious processing is, to a large extent, what drives our behaviours. As Daniel Wenger puts it in The Illusion
Why Don’t You Ask More Questions?
about 8 months ago - No comments
Why don’t you ask more questions? It’s a question that’s been nagging me for a while, as I’ve been busy both exhorting people to do more asking – for example, in this video – and training people to ask specific kinds of questions. And (doh!) one possible answer has just struck me. Presumably, something’s stopping
How to get people to trust you
about 10 months ago - 7 comments
I’ve been blogging recently about the relationship between words, physical actions, metaphor and influence. One expert who really “gets” this, who I had the privilege of meeting recently, is Mark Bowden, author of Winning Body Language. Let me share my biggest takeaway from the many useful things he taught me. It’s something I started using
Influence: actions speak louder than words
about 10 months ago - 2 comments
Influential language is important. Questions, listening and metaphor are important. But there could be an even more important factor in influence: the purely “incidental” behaviour of the people around you. “Turns out your colleague’s husband’s sister can make you fat, even if you’ve never met. And a happy friend affects your happiness more than a
