minds, metaphors and (ethical) manipulation
Archive for April, 2011
How to be a Good Listener
Apr 28th
Did you know March 2011 was Listening Awareness Month? No, I hadn’t heard either
But this article from the Chicago Tribune is interesting – and highlights some of the ways that Clean Language can help you become a better listener.
In the piece, Travis Bradberry offers five strategies for better listening: my tips on using Clean Language to help are in italics.
- Don’t take notes at meetings. Using the Clean Language technique of parrot-phrasing, repeating back their words, will hep you to remember key points.
- Clear your mind. You don’t need to be planning your response when you know you’re going to be asking another Clean Language question.
- Absorb the feedback. Clean Language almost forces you to do this: you need to have absorbed enough of their exact words to ask your next Clean Language question.
- Don’t argue, understand. You can use the Clean Language questions to get increasingly clear about what they mean. In Dutch, the questions are called “the clarifying questions” – with good reason!
- Study your conversation partner. Clean Language pays particular attention to gestures and uses gestural information in a specific way. I blogged about it here.
So, to become a better listener, learn Clean Language! Simples!
- Want more? My new YouTube video series will help you start using Clean More >











